Process Intelligence
​
Processes are the pulse of your business
WHAT IS PROCESS INTELLIGENCE ?
Process Intelligence is a holistic approach to analyzing, understanding, and data-driven optimization of business processes – across the entire maturity spectrum.
​
It combines proven methodologies (e.g., REFA, Lean Six Sigma, Kaizen) with modern technologies (e.g., Process Mining, Digital Twin of the Organization, Agentic AI) to make processes more efficient, transparent, digitally connected, and automation-ready.
​
Since many organizations have silo-dependent maturity levels and inconsistent data quality, we ensure the harmonization of processes, interfaces, and utilized data. This creates a unified and comparable data and process foundation, enabling:
-
targeted, data-driven monitoring
-
visibility of efficiency potential
-
focused advancement of digital process transformation
-
step-by-step automation – up to the use of Agentic AI.
Our maturity model for modern, digitally empowered process landscapes
​
Our model is based on four clearly defined maturity stages. These allow companies to enter process optimization and digital transformation in a modular way, aligned with their current stage of development – regardless of industry or company size.
MATURITY MODEL
REIFEGRADMODELL FAIRMAR
PROCESS
IDENTIFICATION
​
1
PROCESS
MANAGEMENT
​
2
PROCESS
DATA ANALYTICS
​
3
PROCESS
AUTOMATION
​
4
METHODOLOGY, TOOL SUPPORT & AI INTEGRATION
​
Our maturity model guides companies from structured process documentation all the way to intelligent automation.
​
In the early stages (1 and 2), proven methodologies such as REFA, Lean Six Sigma, or Kaizen take center stage to establish a solid foundation.
​
In parallel, we make targeted use of tools – from documentation solutions and process mining platforms to analysis and control systems – often building on systems already in use by the client.
​
Artificial intelligence is sometimes applied as early as the first phase, for example in documentation, and is now integrated into many tools to capture, analyze, and optimize processes with even greater precision.
%20(36%20x%2025%20cm).jpg)